Glamtush
No Result
View All Result
  • Home
  • News
  • Beauty
  • Business & Brands
  • Entertainment
  • Fashion
  • Features
  • Lifestyle
  • Politics
  • Sports
  • Telenovelas
  • Events
  • Home
  • News
  • Beauty
  • Business & Brands
  • Entertainment
  • Fashion
  • Features
  • Lifestyle
  • Politics
  • Sports
  • Telenovelas
  • Events
No Result
View All Result
Glamtush
No Result
View All Result

Jumia Travel Launches A New Feature To Scale Facebook Messenger As A Customer Service Channel

byCorrespondent
July 22, 2017
in Uncategorized
Reading Time: 2 mins read
Share on FacebookShare on TwitterShare on PinterestShare on WhatsappShare on LinkedinShare on Telegram

Facebook Messenger is now fully integrated in Jumia Travel’s system as a powerful channel for Customer Service. The integration of customer service for Messenger in Jumia Travel’s system marks a new dawn for its customer service experience, as it offers a live chat experience on Facebook Messenger. The tool can also be used to instantly request for a hotel room on the platform, where the company’s professional Travel Advisors will offer counsel on the best accommodation options as well as make the booking.

As the first African company to integrate Facebook Messenger in its own system, Omolara Adagunodo, Jumia Travel’s Managing Director says that this is a “show of our great commitment to always bring the latest technology and high quality services to our customer in Africa”.

READ ALSO

Star Life: Sacred Love Teasers August 2025

WAFCON: Ajibade, Nnadozie Win Best Player, Goalkeeper Awards

On its recently published hospitality report for Africa, Jumia Travel states that 51% of searches done on the website are via smartphones, with 68% of the bookings. This compares to 49% and 32% of searches and bookings respectively done through the desktop.

“In Africa, e-mail penetration has remained low especially because it doesn’t provide a fluent conversational experience and is not fitted for mobile. With Customer Service for Messenger integration, we bring to our customers an instant and convenient way to chat with us on mobile from Facebook. We trust that Facebook Messenger will become a major channel in the coming years, and this new feature allows us to scale the communication with our customers on Messenger,” says Stanislas de Dinechin, Jumia Travel’s Global Head of Customer Service.

The tool will also be used to handle customer queries and requests such as airport pickup, and booking modification among others. With a high ‘mobile first’ population in Africa, Facebook Messenger provides a great opportunity to reach people in addition to other social media platforms, as compared to the conventional browser.

Related Posts

Sacred Love Teasers August 2025
Star Life

Star Life: Sacred Love Teasers August 2025

July 27, 2025
WAFCON
Sports

WAFCON: Ajibade, Nnadozie Win Best Player, Goalkeeper Awards

July 27, 2025
Entertainment

Meet The 15 Female Housemates Of BBNaija Season 10

July 27, 2025
WAFCON
Sports

UPDATED: Super Falcons Lift 10th WAFCON Trophy

July 26, 2025
Female Housemates
Entertainment

BBNaija S10: 15 Beautiful Female Housemates Enter Into Biggies House

July 26, 2025
Lagos Renames Streets
News

Lagos Renames Streets After Tinubu, Sunny Ade, Olamide, Others [Full List]

July 26, 2025
Next Post
Annie Idibia makeup

Annie Idibia Looks All Shades Of Stuning In Latest Photos

LATEST COVER

Priscilla Ojo

GPBN Associates Member

Fidelity Bank

Zenith Bank

Sacred Love Teasers August 2025

Star Life: Sacred Love Teasers August 2025

July 27, 2025
WAFCON

WAFCON: Ajibade, Nnadozie Win Best Player, Goalkeeper Awards

July 27, 2025

Meet The 15 Female Housemates Of BBNaija Season 10

July 27, 2025
WAFCON

UPDATED: Super Falcons Lift 10th WAFCON Trophy

July 26, 2025
Female Housemates

BBNaija S10: 15 Beautiful Female Housemates Enter Into Biggies House

July 26, 2025
Lagos Renames Streets

Lagos Renames Streets After Tinubu, Sunny Ade, Olamide, Others [Full List]

July 26, 2025
Solar Powered Bags

Fidelity Bank Launches Solar Powered Bags For School Children

July 26, 2025
Lost In Love Teasers August 2025

Star Life: Lost In Love Teasers August 2025

July 26, 2025
Power Outage

Eko DisCo Announces 25-Day Power Outage In Lagos

July 26, 2025
Advocate Anjali Teasers August 2025

Star Life: Advocate Anjali Teasers August 2025

July 26, 2025

GLAMTUSH

 

Glamtush publishes the latest trends in fashion, beauty, and lifestyle, as well as those making the fashion world interesting and adorable.

RELEVANT PAGES

  • About Us
  • Advertise
  • Contact Us

REACH OUT

Do you have any news for us? Event Coverage, Press Releases or Adverts? Then reach out to us via glamtush@gmail.com or glamtush15@gmail.com

OFFICE ADDRESS

Lagos, Nigeria

Copyright © 2022 Glamtush

  • About Us
  • Advertise
  • Contact Us
  • Disclaimer
  • Glamtush – Nigeria News, Nigerian Newspapers, Naija News
  • Glamtush – Nigeria News, Nigerian Newspapers, Naija News
  • Terms And Conditions
  • Write for Us

© 2022 Glamtush

No Result
View All Result
  • Home
  • News
  • Beauty
  • Business & Brands
  • Entertainment
  • Fashion
  • Features
  • Lifestyle
  • Politics
  • Sports
  • Telenovelas
  • Events

© 2022 Glamtush